The PC Management Problem:

Did you ever wonder why the PC's you purchased for your employees a year or so ago are now running much slower? This may be because the computers have not been properly maintained. Just like an automobile, if you allow this tool to go without maintenance, the performance will suffer increasingly over time.

Small businesses find themselves plagued by system downtime, viruses, spyware, and losses of productivity. These distractions are very expensive, and StrongPoint PC Protection from Solutions Technology Group can help you prevent them.

The PC is an important tool that your employees rely on daily to perform their job. In many companies PC management and maintenance have gone overlooked. The results are computers that get slow and lower the productivity of employees ultimately costing your company money.


The StrongPoint Solution:

Our focus is to keep your systems running at peak efficiency so that you can focus your efforts on the demands of growing your business, managing costs, and increasing revenue. We want to help you realize the productivity gains and return on investment you have been expecting from your computer systems.

StrongPoint PC Protection, from Solutions Technology Group, consists of several top notch services that block spyware, viruses, phishing attempts, and other common problems before they ever reach your computers. Coupled with our helpdesk service we provide affordable, proactive IT management and support to growing businesses. The end result – your computer systems stay up and running more efficiently, keeping your people and your business productive.

Contact Solutions Technology Group today at 812.669.4991 to learn more about this and the rest of the StrongPoint suite of services.

The Employee Productivity Problem:

Do you know what kind of web sites your employees are looking at while “working”? Excessive time spent on personal web surfing, especially on addictive sites such as MySpace and YouTube can take a toll on employee's performance. Online chat clients like Yahoo! IM and Microsoft Messenger can also distract your employees from doing their jobs. Salary.com reported in 2006 that the average worker admits to spending nearly an hour a day outside of lunch and breaks surfing the internet for personal reasons – a truly astonishing figure! Inappropriate content surfed at work can lead to lawsuits, lost productivity, spyware and virus infections, and other problems.

Another robber of productivity is Spam. According to a study by the Radicati Research Group Inc., a research firm based in Palo Alto, California, Spam costs businesses $20.5 Billion annually in lost productivity as well as in technical expenses. Spam not only can bring viruses onto your network, but it can take over your computers and send Spam to other computers, including your customers and vendors by stealing your email contact list.


The StrongPoint Solution:

Now you can easily monitor, set and enforce your own web usage policy with our web filter and protocol control applications. You can use our constantly updated blacklists to block access to inappropriate sites by category such as gambling, webmail, shopping, illegal drugs, pornography, and more or set your own policies for hosts, domains, and file types. Protocol control lets you take back control of your network from disruptive applications such as Instant Messaging, Peer to Peer activity, internet gaming, streaming music, and online videos that can clog your network and reduce productivity.

The StrongPoint Employee Productivity package utilizes the latest technology to achieve these goals without slowing down legitimate internet usage. Categories and blacklists automatically update themselves every 6 hours to ensure the latest inappropriate web sites are included. A database running locally at your business ensures web browsing remains fast and is not bogged down by a remote filtering server. Couple this with our detailed reporting of web activity emailed to you daily or weekly and you have a solution which allows you to block, monitor, and control your employee's web use – keeping them on task and increasing productivity.

The Data Backup Problem:

Thousands of businesses lose millions of dollars worth of data to disasters like fires, floods, power outages, theft, equipment failure, and even simple operator mistakes. Studies show that more than sixty percent of the companies that lose their data in a disaster never reopen. 90% Percent of these data losses occur because of power failures, leaks, loose cables, user mistakes, and other hardware, software, and human errors.

A recent study discloses it takes 19 days and cost in excess $17,000 to re-enter just 20 megabytes worth of sales and marketing data. Retrieving accounting records is even worse; they require over 21 days of work and cost over $19,000 to re-type. For many businesses, this kind of cost can close your doors. What would you do if these extreme expenses hit your company?


The StrongPoint Solution:

Manual tape backup has proven to be extremely error-prone—with failure rates as high as 50%. Compounding this risk is the complex and time-consuming nature of tape backup—particularly for businesses with limited IT resources.

The StrongPoint Data Backup Service lets you retain full control of your data protection while cost-effectively outsourcing the data backup, offsite storage, archiving and recovery tasks.

The StrongPoint Data Backup Service is a tape-free backup and recovery program that allows you to focus on your business – not backups:

• No tapes to purchase, handle, catalog, or store
• No backup staffing and scheduling
• No driving tapes offsite
• No rebuilding files from multiple tapes
• No mechanical or environmentally-induced tape failures
• No backup error messages to decipher

With the StrongPoint Data Backup Service there’s no more worry, no more tapes.
Just hassle-free, cost-effective peace of mind knowing your data is safe and easily retrievable.

The Network Management Problem:

Your entire computing environment, from PC’s and Servers to Printers and Scanners, rely on the underlying Internet Protocol (IP) network. Without a stable network the communication and connectivity of all your devices may be impacted, thus reducing employee productivity.

A stable network is also vital for security reasons. Most hackers are looking for computer networks that they can hijack and exploit. They cast wide nets using automated programs that sniff out exposed networks. This makes small businesses with limited IT budgets more vulnerable.

Solutions Technology Group realizes that the network infrastructure is getting more complex and requires a higher level of knowledge to maintain than ever before. Many small businesses do not have the expertise or time to install and properly maintain vital resources like firewalls, routers, intrusion prevention, attack blocking, and network quality of service.


The StrongPoint Solution:

Whether you have a simple IP network or a complex wide area network deployment, Solutions Technology Group has developed the StrongPoint Network Management Program, a management and maintenance service for networks that will ensure a stable, secure, and reliable network infrastructure.

Our appliance based approach means that we will install a small server at your location. The first component of this device is routing and quality of service. StrongPoint's routing allows all computers and servers to share internet access. Quality of service (QoS) is a great way to ensure that critical applications have high priority access to the network. This means your most important applications will never be slowed down by less important things like web surfing.

The next component is network security including firewall, intrusion prevention, and attack blocking. These high tech components intercept and stop network attackers in their tracks. Working transparently on your network, these innovative applications use thousands of signatures to detect and block intrusion attempts. As with all of the StrongPoint solutions, complete reporting will let you see when and how often your network was protected from attacks.

If you or your employees have computer questions or problems who do they call? With the Solutions Technology Group helpdesk service you can have our team of experts just a phone call away.

Our helpdesk is designed with you -- and your people -- in mind. With one single phone call or email you will receive responsive, personal support from a technical expert trained to find and fix your technology troubles quickly. If necessary, our IT experts can remotely access user workstations for immediate resolution.

At Solutions Technology Group, we pride ourselves on our ability to solve your problems and answer many of your questions on the first call. If our experts are not able to quickly resolve the problem we dispatch an engineer to your site. In addition, your employees can call the help desk directly any time they have an IT question or problem.